Croonah, you bring up a good point. I still have my launch ps2, and to top it off, it still works. Sony definitely needs to get that kind of reliability back.
Moreover, they need to get some "credibility" back...which comes with the reliability issues. My PS2 still works and I still love to race in GT4. And to add to this, I STILL Have my 2001 Sony Surround sound audio system...which works flawlessly and is hooked into my PS3.
Let me see, one Sony Surround sound system - age 12 yrs.
one PS2 - age 8 yrs.
Working on 3nd PS3 - age 7 months.
WTF is wrong with this picture?
Also, also Sony has refused to acknowledge ANY issues that are inherent engineering flaws with the PS3. Moreover, they refuse to help defray the replacement costs. But they will definitely sell you a new PS3 at retail prices.
Apparently, the worse job you do, the greater the reward.